TrackMyCalorie

Account deletion

Delete your TrackMyCalorie account

You can delete your account and all of its data at any time. The quickest way is in the app. If you can’t get into the app, email us and we’ll do it for you.

Delete it in the app

Takes effect straight away.

  1. 1Open TrackMyCalorie and go to the Profile tab.
  2. 2Scroll to the bottom and tap Delete account.
  3. 3If you signed up with an email and password, enter your password.
  4. 4Tap Delete account, then confirm.

Ask us to delete it

If you no longer have the app or can't sign in.

Email support@trackmycalorie.com from the email address on your account and ask us to delete it. To protect your account, we may ask you to confirm the request before we delete anything. We’ll email you once it’s done.

If you used Sign in with Apple and chose to hide your email, include the relay address Apple created for TrackMyCalorie. You can find it on your iPhone in Settings › your name › Sign in with Apple.

Email a deletion request

What gets deleted

Deleting your account permanently erases everything linked to it from our systems:

  • Your account, name and email address
  • Your profile: sex, date of birth, height, activity level, diet and units
  • Your goals and calorie and macro targets
  • Your food diary, custom foods and recipes
  • Your weight history
  • Your AI search history
  • Your Sign in with Apple and Google connections

Good to know

  • Deletion can’t be undone. Once your account is deleted, we can’t recover it or any of its data.
  • You’re signed out everywhere. The account stops working on every device straight away.
  • Uninstalling isn’t the same as deleting. Removing the app from your phone doesn’t delete your account. Use one of the options above.
  • Apple and Google sign-in. If you signed in with Apple, we also ask Apple to revoke TrackMyCalorie’s access to your Apple account.
  • Health data stays in Health. Steps and active calories are never stored on our servers. To stop sharing them, turn off access in the Health app or in Health Connect.
  • Backups. Copies may remain in encrypted backups for a short time until they’re replaced, and we may keep limited information where the law requires it.
  • You can come back. You can sign up again with the same email at any time, starting fresh.

For more detail, read our Privacy Policy.